We are dedicated to the providing language services of the highest quality, so your feedback is of the utmost importance. It helps us make our service even more attuned to your needs. We invite you to report positive, as well as negative, feedback.All positive feedback is naturally appreciated, while any negative comments are seen as an opportunity for us to improve.Your feedback may be provided to the manager of Medico-Legal by telephone, in writing, or in the feedback email form provided below. Generally, any negative feedback is acknowledged within 24 hours, and acted upon in consultation with the client within 7 working days. The complainant is informed of any action taken orally and/or in writing within 14 working days.